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How to Succeed with Marketing Automation: Partnership and Strategy, Vol. 3

Published: Oct 31, 2025|6 min read|By: Hikaru Honda

How to Succeed with Marketing Automation: Partnership and Strategy, Vol. 3

Introduction 

In Vol. 1, we highlighted the structural challenges many companies face when implementing Marketing Automation (MA): organizational silos, lack of strategy, data quality issues, and inter-departmental misalignment. 😥

In Vol. 2, we explored the MA maturity model and various industry success stories, which demonstrated that MA only truly delivers value when it is treated as a company-wide transformation project where data, strategy, and organization function as a cohesive whole. 💡

So, what specific solutions exist to tackle these complex challenges?

In Vol. 3, we aim to answer precisely that question, explaining how Antsomi CDP 365 addresses the common pitfalls of MA implementation, and how collaboration with Hakuhodo DY ONE (the former DAC team) can serve as a “fail-proof compass” to reliably guide your marketing automation to success. 🧭

Chapter 1: Antsomi CDP 365: Solving the Root Causes of MA Failure

Antsomi CDP 365 offers highly effective solutions to the root causes of MA implementation failure, particularly addressing the “data and technological pitfalls” and some aspects of “organizational barriers”. Antsomi CDP 365 is not merely a CDP tool. As a future-oriented, integrated platform, it provides comprehensive solutions to the major causes of MA implementation failure.

The Data Quality Crisis and Building a “Single Source of Truth”

High-quality data is indispensable for MA to unleash its full power. The core function of Antsomi CDP 365 lies precisely in resolving the problems of “data silos” and “dirty data”.

Website Behavior CRM Data E-commerce Data POS Data Support History
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Antsomi CDP 365 (Cleanse, Transform, Unify)
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Single Source of Truth

Unified 360° Customer Profile

Antsomi CDP 365 is designed to ingest real-time data from every customer touchpoint—including website behavior, CRM data, e-commerce transaction data, POS data, and customer support history—cleanse it, and transform it into a single, unified, comprehensive profile for each individual customer. This centralizes disparate customer information that was previously scattered across various systems, establishing a “Single Source of Truth”.

For instance, an FMCG company managing fragmented customer data can implement Antsomi CDP 365 to integrate these data points. This allows for a real-time “360-degree view” of customer behavior—for example, “Customer A purchased specific skincare products online, browsed related makeup products in-store, and also participated in an SNS campaign.” It is this integrated data that enables MA to achieve true personalization and effective customer nurturing.

Synergistic Effects with MA: Realizing Data-Driven Marketing

Antsomi CDP 365 unleashes its full potential by working in close synergy with MA tools. The rich, reliable, and real-time data provided by Antsomi CDP 365 serves as the “fuel” for the personalized automation executed by MA tools.

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Precise Segmentation: Based on the integrated data from Antsomi CDP 365, MA tools can perform precise customer segmentation using multi-faceted criteria like purchase history, behavioral patterns, and demographic information. This enables the execution of highly targeted MA initiatives for specific customer groups.

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Dynamic Personalization: With real-time data seamlessly integrated from Antsomi CDP 365, MA tools can dynamically adjust email subject lines and body text, website content, and even product recommendations to match each customer’s latest behavior and interests. This transcends superficial personalization to deliver experiences that customers truly perceive as “optimal information for me,” dramatically boosting engagement and conversion rates.

Antsomi CDP 365 provides the data infrastructure that allows MA tools to maximize their predictive capabilities. This empowers your marketing activities to evolve from mere automation to intelligent, data-driven decision-making.

Chapter 2: Collaboration with Hakuhodo DY ONE : A Partnership to Avoid Failure 🤝

While Antsomi CDP 365 provides a robust data foundation, the human and organizational challenges—such as “organizational silos,” “lack of strategy,” and “resource shortages”—cannot be solved by tool implementation alone. This is where the expertise and experience of the Hakuhodo DY ONE (the former DAC team) become an indispensable element in leading your MA implementation to success.

The Compass for a Strategy-Less Voyage: Defining Clear Objectives and KPIs 🧭

The biggest failure factor in MA implementation was “lack of strategy”. The Hakuhodo DY ONE team begins by deeply understanding your business goals and concretizing “clear objectives” for what you want to achieve through MA. Then, they break down and design abstract KGIs like revenue growth into specific, measurable KPIs such as MQL count, sales opportunity conversion rate, and Customer Lifetime Value (LTV) improvement. This process is like providing a compass for a voyage, clarifying the “North Star” for MA utilization.

The “Adhesive” That Breaks Down Organizational Walls: Departmental Collaboration and Talent Development 🧑‍🤝‍🧑

The disconnection between marketing and sales was a fatal flaw in MA implementation. The Hakuhodo DY ONE team integrates with your organization, acting as an “adhesive” to bridge the gap between these two departments.

Joint MQL Definition: They assist in establishing an SLA (Service Level Agreement) where marketing and sales collaboratively define what constitutes a “qualified lead.” This ensures that the quality of leads handed over by marketing is understood by sales, preventing them from being ignored and ensuring consistent follow-up.
Shared KPIs and Dashboard Sharing: Instead of departmental KPIs, they help establish common KPIs that both departments are jointly responsible for. They also facilitate the establishment of a real-time progress monitoring system, which fosters a culture where both departments look at the same data and work towards the same goals.
Talent Development and Hands-on Support: The lack of skills to effectively use MA tools was a serious challenge. The Hakuhodo DY ONE team provides hands-on support for talent development, covering not only tool operation skills but also data analysis, campaign planning, and the communication skills necessary for inter-departmental collaboration. By imparting knowledge and experience, they empower your team to operate MA and Antsomi CDP 365 autonomously, preventing the tools from becoming “shelfware.”

Flexible PoC to Minimize Risk: The Marketing Hub Plan 🛡️

MA implementation often involves significant upfront investment and time. Antsomi CDP 365 offers highly flexible Proof of Concept (PoC) options to minimize your risk before full implementation. Specifically, the Marketing Hub plan is designed to be ideal for PoC, allowing you to experience the value of Antsomi CDP 365’s data integration and MA synergy at a lower cost. This enables you to estimate the ROI in advance and confidently take the next step.

Conclusion

From our analysis, it is clear that MA implementation success is only achieved when high-performance tools and the strategy, organization, and talent to utilize them function as a cohesive whole.

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Antsomi CDP 365

Integrates and refines all customer data, building a “robust data foundation” that enables MA tools to unleash their true power. This fundamentally resolves data quality issues and unlocks the potential for precise segmentation and hyper-personalization.

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Hakuhodo DY ONE (the former DAC team)

Leverages years of deep knowledge and practical experience to break down your organizational silos, formulate clear strategies and KPIs, strengthen inter-departmental collaboration, and provide hands-on support for your team to independently utilize MA and Antsomi CDP 365.

This powerful combination allows you not just to implement an MA tool, but to transform into a customer-centric, data-driven organization. For FMCG, automotive, finance, and all B2C industries, this partnership leads to “fail-proof marketing automation” that provides highly optimized experiences for each customer at scale, maximizes LTV, and achieves predictable, sustainable business growth. 🚀

Have Questions or Want to Learn More?

Contact us for more information about H+ CDP and how it can help your business.

Email us at: antsomi-contact@hakuhodody-one.co.jp

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